Legal gambling age in Canada
You must be 19 or older to gamble online in most provinces and territories. The minimum age is 18 in Alberta, Manitoba and Quebec. Jackpot City checks your age and identity, and any account opened by someone under the legal age will be closed and winnings withheld.
Tools available at Jackpot City
You can manage most of these settings yourself from your account, or ask support to apply them for you.
| Tool | What it does |
|---|---|
| Deposit limits | Caps how much you can deposit per day, week or month. Lowering a limit takes effect quickly; raising one usually involves a waiting period. |
| Take a break | Temporarily blocks access to your account for a short period you choose. |
| Self-exclusion | Closes access for a longer period. It can't be reversed early, and you shouldn't open a new account to get around it. |
| Reality checks | Pop-up reminders that show how long you've been playing. |
| Account history | Lets you review deposits, withdrawals and bets so you know exactly what you've spent. |
Exact options and wording can differ between the rest-of-Canada site and the Ontario and Alberta sites, which follow their provincial regulators' rules.
Warning signs to watch for
- Spending more money or time than you planned, more and more often
- Chasing losses — playing on to win back what you've lost
- Borrowing money, using bill money or selling things to gamble
- Hiding your gambling from family or friends
- Feeling anxious, irritable or low when you aren't gambling
- Gambling to escape problems or difficult feelings
If any of these sound familiar, it's worth talking to someone. Help is free, confidential and available around the clock.
Practical habits that help
- Set a budget before you startOnly gamble with money you can afford to lose, and back it up with a deposit limit.
- Set a time limitUse reality checks or a phone alarm, and stop when it goes off.
- Never chase lossesEvery spin and hand is independent. Losses are the cost of the entertainment.
- Don't gamble under pressureAvoid playing when stressed, upset, or after drinking.
- Treat bonuses with cautionWagering requirements can encourage longer play than you intended — see our bonus guide before opting in.
Where to get help in Canada
These provincial helplines are free and confidential. Numbers were checked in November 2026; if a number doesn't connect, call 211 to be referred to local services.
| Province | Service | Phone |
|---|---|---|
| Ontario | ConnexOntario | 1-866-531-2600 |
| British Columbia | Gambling Support BC (24/7) | 1-888-795-6111 |
| Alberta | Addiction Helpline (Alberta Health Services) | 1-866-332-2322 |
| Saskatchewan | Problem Gambling Help Line | 1-800-306-6789 |
| Manitoba | Gambling Helpline (24/7) | 1-800-463-1554 |
| Quebec | Jeu : aide et référence | 1-800-461-0140 |
| Other provinces & territories | 211 community and social services referral | 211 |
Other resources
- GameSense — practical information about how games work and how to keep play in check.
- Gamblers Anonymous — peer support meetings, in person and online.
- Blocking software — tools such as Gamban and BetBlocker can block gambling sites and apps on your devices. Some are free and some are paid; check each tool's site for current pricing and device support.
- Your bank — many Canadian banks let you block gambling transactions on your card; ask your bank what's available.
In crisis?
If you're in immediate danger or thinking about harming yourself, call or text 9-8-8 (Suicide Crisis Helpline) or call 911.
Helping someone else
If you're worried about a friend or family member, the helplines above also support people affected by someone else's gambling. Talk openly, avoid lending money to cover losses, and look after your own wellbeing too. Our FAQ also explains how account closure and self-exclusion work at Jackpot City.